N.A.P.P. received three-year funding (2004-7) from the Department of Health to look at "best practice in patient participation". More precisely, we studied areas where users and carers have been influential in affecting general practitioner (GP) practice policy or the policies of their Primary Care Trust (PCT). The focus throughout was on primary care although this should be understood in a broad way to include influencing the commissioning of secondary and specialist care. There was a diverse selection of examples where minority groups (e.g. ethnic minorities; asylum seekers; homeless; travellers; lesbians, gays and bisexuals) have been able to affect health care provision.
Best Practice in Patient Participation