N.A.P.P. and Healthwatch England used N.A.P.P.’s annual conference at the end of June 2017 to launch the summary of a survey of N.A.P.P. members, designed to find out what their experience of local Healthwatch groups was.
The survey – which drew over 440 responses – has given N.A.P.P. and Healthwatch useful information on what factors help good relationships between PPGs and Healthwatch. It also highlighted where more work needs to be done to build understanding and strengthen relationships at a local level.
Healthwatch England also recently asked local Healthwatch groups “How important is your relationship with Patient Participation Groups?” and 99 of the 132 (75%) said the relationship is important or very important.
Patricia Wilkie, N.A.P.P.’s President and Chair said “This survey has been important in helping N.A.P.P. and Healthwatch England understand the realities of relationships between PPGs and local Healthwatch. It will help us produce good practice guidance as we share from the positive examples reported, and I hope this will encourage those with less positive experiences to look at different ways of working.”
N.A.P.P. and Healthwatch England are now seeking to develop “Top Tips” guidance for PPGs and for local Healthwatch groups to help them build their relationships.
The full report is available to N.A.P.P. members in the members-only section here.