Sharing PPGs’ experiences of local Healthwatch Groups Sep 2017

N.A.P.P. and Healthwatch England used N.A.P.P.’s annual conference at the end of June 2017 to launch the summary of a survey of N.A.P.P. members, designed to find out what their experience of local Healthwatch groups was.


N.A.P.P. welcomes review of GP revalidation   Jan 2017

N.A.P.P. has welcomed the publication of Sir Keith Pearson’s Review of Revalidation – Taking Revalidation Forward – the aim of which is to ensure patient safety.

We are pleased that Sir Keith approached his review from a strong patient perspective.  As he says in his introduction: “Throughout this review I have tried to see revalidation through the eyes of a patient…. Are patients’ views being heard and considered by doctors?”

This is reinforced in his first two recommendations that focus on patients, particularly on the importance of helping patients understand the assurance that comes from revalidation – that all doctors are up to date and fit to practice – and why patients’ feedback matters, including strengthening the ways in which patient views are captured.

Sir Keith recommends working with PPGs to identify ways of improving patient input to revalidation and working with local patients groups to publicise and promote understanding of the purpose of revalidation

The General Medical Council (GMC) has also demonstrated a patient focus in its response to the Report.

N.A.P.P. Chief Executive, Paul Devlin, said: “This review of the importance and impact of revalidation in ensuring that all doctors are fit for purpose and the role that patients should play in this is particularly timely. We are pleased that the voice of patients – as articulated to Sir Keith by our President and Chairman, Dr Patricia Wilkie – is clear. We look forward to continuing to work with the GMC and others to help ensure these recommendations are implemented.”

You can listen to the broadcast here

NIHR Research Engagement Award - 2016 Winners 2016

The National Association for Patient Participation (N.A.P.P.) Research Engagement Award celebrates outstanding examples of leadership by Patient Participation Groups (PPGs) in health research in primary care. More

bjgpNov-2016-PW.pdfN.A.P.P. Patron discusses importance of empathy in healthcare Dec 2016

N.A.P.P. Patron, Sir Denis Pereira Gray, has been in discussion with BBC Radio 4’s Peter Bazalgette as part of a short series on Empathy.

In his episode, broadcast on 20th December 2016, Sir Denis covered a wide range of issues within just 15 minutes, including the “disaster” of Mid Staffordshire; evidence that shows that patients with empathetic GPs recover faster than those with less empathetic ones; and the importance of continuity of care from a GP who has been able to take the time to get to know their patient.

As Sir Denis puts it: If GPs can listen to patients’ stories, not just their symptoms, they will be able to do so much more.

You can listen to the broadcast here

bjgpNov-2016-PW.pdfN.A.P.P. President and Chairman in the British Journal of General Practice (BJGP)
Dec 2016

We are delighted that our President and Chairman, Patricia Wilkie, was recently published in the BJGP, and are grateful to the Royal College of General Practitioners for permission to share this editorial on our website.

The editorial, Patient participation groups in general practice: building better partnerships, flies the flag for PPGs.

Click to read the article here

Patricia uses the editorial to:

  • Highlight the potential of PPGs to enhance general practice and help GP practices adapt and change for the benefit of all
  • Explain the history and scope of PPGs
  • Give examples of excellent work done by local PPGs, and
  • Challenge GP practices to “resource their PPG appropriately”

The editorial concludes that “Good practices tend to have good PPGs. These are indeed precious relationships and should be encouraged, developed, and strengthened for the benefit of us all.”

The formal reference for the editorial is: Wilkie P. Patient participation groups in general practice: building better partnerships. Br J Gen Pract 2016; DOI: 10.3399/bjgp16X687613

Healthwatch England Annual Report, Every Voice Matters Oct 2016

Healthwatch England has published its annual report reflecting on its 2015/16 year of activity.

You can see find a copy of it here

N.A.P.P. launching guidance to improve patient involvement in primary care

The National Association for Patient Participation (N.A.P.P.) has launched a new resource guide to help all GP practice Patient Participation Groups (PPGs) work effectively.

NHS England commissioned N.A.P.P. – the national voice for patient participation in primary care – to develop Building better participation, and it is available for download.  A hard copy was sent to every N.A.P.P. member PPG.   More >>

N.A.P.P. welcomes new GP practice investment, but expects patients to be involved in prioritising its spend

The National Association for Patient Participation (N.A.P.P.), the national voice for patients in primary care, has welcomed the Government’s commitment to increasing investment in general practice by £2.4 billion a year by 2020/21.

But N.A.P.P. now expects GP practices to re-double their efforts to involve patients as partners in their own care.  More >>

N.A.P.P. recommendations supported by Parliament

The All Party Parliamentary Group on Primary Care and Public Health has just published its Inquiry Report into NHS England’s Five Year Forward View: Behaviour Change, Information and Signposting.

N.A.P.P. gave evidence to the Inquiry, based on a survey of our members that drew over 1,300 responses, and our evidence was clearly well-received by the Group, with many of the views of our members contributing to the Report  More >>

N.A.P.P. Patron in the Financial Times

We were delighted to see that our Patron, Professor Sir Denis Pereira Gray, had a letter commenting on NHS funding published in the Financial Times

Patricia Wilkie, N.A.P.P. President and Chairman said “Sir Denis has long been a champion of the NHS and of patients’ rights, as well as friend and advocate of N.A.P.P. His views on the wider NHS are always well-founded and, in this letter, he expresses himself clearly, strongly and powerfully concerning the financial situation facing the NHS.”

Do Physician Assistants benefit GP practices and their patients?

N.A.P.P. has reviewed research by Drennan et al (1) on the contribution of physicians assistants in primary care.  This work was published in 2014 and funded by NIHR.   More >>

Parliament hears patients’ views on the transformation of the NHS

N.A.P.P. gives evidence to the All Party Parliamentary Group on Primary Care and Public Health

The National Association for Patient Participation (N.A.P.P.), the national voice for patient participation in Primary Care, has given evidence to the All Party Parliamentary Group’s Inquiry into the Five Year Forward View. More >>

Patient experience is critical to improving access to general practice

N.A.P.P. responds to the first evaluation of the Prime Minister’s Challenge Fund: Improving Access to General Practice

The National Association for Patient Participation (N.A.P.P.) was pleased to see the initial evaluation of the Prime Minister’s Challenge Fund. More >>

N.A.P.P. achieves accolade in final of UK Trust Awards 2015

The UK Trust Awards is a celebration of the most trusted and respected businesses, charities and social organisations in the UK – voted for by the public.

“N.A.P.P. was beaten by a worthy world-wide charity - to come 2nd is a real accolade” said Caroline Day, Chief Executive for the UK Awards More>>

Dr Patricia Wilkie inspirational Chair of N.A.P.P. in HSJ top 50 patient leaders “challenging, compassionate and quietly determined patient champion"

Dr Patricia Wilkie, Chair, National Association of Patient Participation Groups “Has the patient voice running through her work like a stick of Blackpool rock,” said one of those who nominated Patricia. During her time as chair of the Patients Association, Patricia led the campaign to end mixed sex wards. Lately, she has been promoting and supporting patient participation in primary care through her position at N.A.P.P. She is said to be a “challenging, compassionate and quietly determined patient champion” whose background as a social scientist informs her approach.

Judges’ comments: “Patricia has done a huge amount. She’s a patient with her own problems, but has been very prepared to take some quite controversial lines in patients’ interest. We need people like that.”

Paul Devlin, Chief Executive of N.A.P.P. said “on behalf of trustees and staff, we are absolutely thrilled that our inspirational Chair, Dr Patricia Wilkie has been recognised in the HSJ (Health Service Journal) top 50 patient leaders – we are extremely proud of Patricia and all the crucial work she undertakes.

N.A.P.P. responds to Jeremy Hunt’s announcement on a new deal for GPs


The National Association for Patient Participation (N.A.P.P.) was pleased to hear Secretary of State for Health, Jeremy Hunt, commit to increased investment in primary care training, in GP recruitment, and in improving the infrastructure of GP surgeries. N.A.P.P. also welcomed the announcement of additional investment in community pharmacies.

However, N.A.P.P. was disappointed that the Secretary of State made little reference to the part patients can and must play in supporting and improving primary care and in contributing to his “new deal” for general practice.

N.A.P.P. Chief Executive, Paul Devlin, said “Many of the Secretary of State’s commitments will need GPs and their practices to engage well with their patients in order to be effectively implemented. Patients can and should be much more involved – in the management of their own care, and in helping practices develop models of care that are the best for the community they serve. Local practices should be involving their Patient Participation Group in considering their response to the Secretary of State’s announcements.”

Important changes to the GP contract* - Patient Participation Groups a contractual requirement in England

From 1 April 2015, it will be a contractual requirement for all English practices to form a patient participation group (PPG) during the year ahead and to make reasonable efforts for this to be representative of the practice population. Click here for more information

300 000 signature petition delivered to Number 10  

Months of hard work and effort by PPG members culminated on Thursday 18th September when our President,  Dr Patricia Wilkie accompanied Dr Maureen Baker, RCGP Chair of Council  to 10 Downing Street to deliver almost 300,000 signatures supporting  the  Put patients first: Back general practice petition, Royal College of GP’s call for general practice to receive 11% of the overall NHS budget by 2017.    Dr Baker thanked every one of you who signed and encouraged others to do so and said “ it really is going to make a difference to us, to general practice and the care we can deliver to our patients”

The campaign team are confident that this will lead to an adjournment debate in parliament in the near future
RCGP Wales will be taking their signatures to the Senedd in Wales this week. Northern Ireland and Scotland are arranging their own presentations as we speak and we’ll keep you updated.

A visit to No 10 Downing Street

On Thursday 4th September, Patricia Wilkie,  our President and Chairman,  was invited by the Rt Hon Jeremy Hunt to a reception at No 10 Downing Street to celebrate Patient Power in the NHS.   This is recognition of both N.A.P.P. as an organisation but also of Patricia’s considerable contribution to patient power over more than 4 decades.  She was able to meet senior and influential people in the health world and discuss the work of N.A.P.P.   Among her many interests, Patricia is also an enthusiast for the arts, so she made the most of the opportunity to enjoy some of the beautiful art work in the building!

Working Towards a Gold Standard PPG

The importance of patient participation has been highlighted in several recent reports but many practices still haven’t got it quite right. NIKKI WITHERS catches up with STEPHANIE VARAH, chief executive of N.A.P.P., to hear what she’s been doing to help drive and develop patient participation nationwide. Click here to read the full article from Practice Business.

CQC PPG Sounding Board

In March 2014, 22 representatives from Patient Participation Groups attended a workshop run by the Care Quality Commission (CQC) and the National Association for Patient Participation (N.A.P.P.). Many of those present had advised CQC previously on the methodology used by CQC teams to inspect GP practices and had helped CQC write its “Guide to Working with PPGs” in 2013. Read the full report here >>

N.A.P.P. and Patient Online – Delivering the NHS Information Strategy:

N.A.P.P. is working in partnership with NHS England to support the roll out of the Patient Online Programme. More >>

CQC Guide for PPGs

This month, the Care Quality Commission published ‘A Guide for working together, the Care Quality Commission and patient participation groups’.   Those of you who attended the N.A.P.P. conference will have seen copies. This guide was jointly developed between N.A.P.P. and CQC with the input of a number of PPG representatives. CQC are extremely grateful to those participating PPG representatives for all their helpful comments and suggested changes to the text, and hope that all PPGs will find this a useful introduction to CQC and to their inspections. CQC are planning to write to all PPG Chairs in the coming weeks welcoming them to working with CQC. The Guide can be found at  or click here.

N.A.P.P. National PPG Commissioning Champions Project:

This pilot project, developed jointly with PPG members, was completed in March 2013 and has informed the development of a new N.A.P.P. resource to support PPGs and CCGs. The project has developed and tested an empowerment and learning model which supports PPG members to become more knowledgeable and confident about the new NHS commissioning arrangements helping them to champion the effective involvement of their PPGs and PPG Networks in commissioning. By passing on their expertise, knowledge and support champions will empower other PPGs to engage and ensure that patients’ voices are at the heart of commissioning decisions.

More >


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