Patient Participation Groups’ experiences of operating remotely during the pandemic
The coronavirus pandemic has triggered profound and rapid changes in general practice. Within weeks of the outbreak in England, the proportion of face-to-face GP consultations shifted from 70% to 23%. Patient Participation Groups (PPGs) play a crucial role in primary care as a key link between patients and general practice. During this period, they too, have experienced a shift in how, when and where they have been able to meet.
